Privacy policy
Compliance with the law on the protection of personal data in accordance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”) is one of the essential tasks of «Visit Cahul».
To ensure compliance with the provisions regulated by the GDPR regarding the protection of personal data, we are prepared to use all necessary resources.
This privacy policy describes how we collect and use the personally identifiable information you provide on our website.
1. What is GDPR?
Starting on May 25, 2018, Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data, on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), known as GDPR (General Data Protection Regulation), entered into force.
It provides that any Operator/entity participating in the processing of personal data is obliged to apply the new requirements and to transparently provide information that provides for the manner of data processing.
2. Why are personal data processed?
In accordance with the provisions of the GDPR, and the obligation to take care of your personal data, which we hold in the database, we inform you that they are used only for the purpose of carrying out our activity in relation to you: sending messages and other information.
3. What personal data do we process?
We collect information to ensure maximum use of our services. In principle, we receive data that can be considered personal data directly from you when you perform the following actions:
- fill out contact information forms or request any information from us (for example, an email address);
Along with all this, we also collect additional information when providing you with our services to ensure the necessary level of quality. These collection methods may not be so obvious, so we would like to explain what they may be and how they are implemented (as they may change).
4. How do we use your personal data?
According to Regulation (EU) 2016/679, and the legislation of the Republic of Moldova in force, personal data refers strictly to the relationship between «Visit Cahul» and the data subject (visitor). We strive to treat the information provided with the utmost confidentiality and only for the purposes for which it was collected.
We use your personal data for the following purposes:
4.1. Contracting and managing customer relationships
- accessing the site - upon accessing the visitcahulsite, each time a page or file is opened, access data is automatically saved in the form of protocol files. Each data packet includes information about the internet page from which our page is accessed, the IP address, the date and time of access, the client's request, the http response code, the amount of data transferred, information about the browser and the operating system used.
- Geographic location - using the IP address, it is possible to estimate the geographical location of the internet user. Once the session is completed, the IP address is not stored with us for the purpose of geographical location.
4.2. Data for communication with visitors
We may also contact you to provide you with additional services that we believe may be valuable to you.
- E-mail;
- Text messages (sms);
- Phone calls;
- Automated phone calls or text messages.
If we collect information from you in connection with a joint proposal, it will be clear at the time of collection who is collecting the information and what privacy policy applies. In addition, you will be given choices regarding the use or disclosure of your personal information to a joint partner, as well as an explanation of how you can take advantage of these choices.
If you believe that someone has provided us with your personal information and you would like to remove it from our database, please write to us at the following email address:
4.3. Data for courts or other public authorities
We cooperate with the state and with representatives of public law enforcement institutions to comply with and implement them. We may provide information at the request of law enforcement agencies based on a court order, if we believe it is necessary to protect our property and the rights or property of third parties, to ensure public or personal safety, or to prevent or stop activities that we believe are illegal.
To the extent permitted by law, we will take reasonable steps to notify you if we are required to provide your information to third parties as part of a lawsuit.
4.4. Data for web analysis Google Adwords/Analytics and Yandex Metrica
We use various web analytics tools from partners, such as Google, Yandex, to collect information about your interaction with our website and mobile applications, including the pages you visit, the website you visit us from, the time spent on each page, the operating system and browser you use, as well as network information and IP address.
4.5. Cookie policy data
To improve your browsing experience on our site, we use cookies . These are used so that users can easily resume their activity on subsequent visits to our site. Cookies are those files that tell the server which pages to display to the user. Each cookie can only be used by the corresponding service provider (for example, Google in the case of Google Analytics). The information collected through a cookie may be transferred to a service partner and stored on its servers in a country other than the country of origin. Although the information collected does not include personal information, such as name, address, payment details, etc., it is used by the service provider and transferred to other persons in accordance with that provider's privacy policy.
4.6. Data for third-party websites
Our website contains links to third-party sites. We are not responsible for the privacy policies or content of these sites and we recommend that you read the privacy statements on each site you visit.
5. Recipients of personal data
Recipients who process personal information are obliged to comply with the legal provisions
Access or transmission of personal information may be provided to:
- Employees of our organization;
- The organization's partners;
- Payment/banking service providers;
- Market research service providers;
- Marketing/telemarketing service providers;
- IT service providers;
- Other public institutions or courts upon request in the presence of a criminal case.
Legal basis
For more details you can consult the legal basis:
- Law of the Republic of Moldova, No. 133 of 08.07.2011, on the protection of personal data;
- Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
The person responsible for the personal data security policy within the company is the project director, who can be contacted at the following email address: